Frequently Asked Questions?
How do I manage my Railcard account online?
If you are new to Railcard.co.uk you can register for your account here.
If you already have a Railcard you can sign in to your account here.
If you are having difficulty signing in, please try resetting your password. Remember that it may take several minutes for the password reset link to arrive in your inbox (don't forget to check your junk folder). If no email has turned up after 10 minutes, double-check your email address and request another link.
Once you have signed in to your account, you will be able to:
- Complete the purchase of a Railcard
- Add a Railcard to your account
- Request a download code for your digital Railcard
- Check the status of a Railcard
- Renew a Railcard
- Replace a lost or stolen physical Railcard
- Update your telephone number and address